At Akshodha, we value the trust you place in us. This Privacy Policy describes how we collect, use, and protect your personal information when you visit akshodha.com.
1. Information We Collect
We collect information to provide better services to our customers:
- Identity & Contact Data: Name, email address, phone number, and delivery address.
- Transaction Data: Details about payments to and from you and details of products you have purchased from us.
- Technical Data: IP address, login data, browser type, and usage patterns on our website.
2. How We Use Your Information
We use your data to:
- Process and deliver your orders for premium dry fruits.
- Manage your account and provide customer support.
- Send you updates, promotional offers, and newsletters (you can opt-out at any time).
- Improve our website functionality and user experience.
3. Payments & Security
Your security is our priority.
- Payment Processing: We do not store your card or banking details. All payments are processed through Razorpay, a secure third-party payment gateway compliant with PCI-DSS standards.
- Data Protection: We implement industry-standard security measures to prevent unauthorized access, disclosure, or alteration of your personal data.
4. Cookies
Our website uses cookies to enhance your browsing experience, remember your cart items, and analyze site traffic. You can choose to disable cookies through your browser settings, though some parts of the site may not function correctly.
5. Third-Party Sharing
We only share your information with trusted third parties necessary for our operations, such as:
- Logistics Partners: To deliver your orders to your doorstep.
- Payment Gateways: To process secure transactions.
- Analytical Tools: To understand how users interact with our site.
6. Your Rights
You have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact us at support@akshodha.com.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: support@akshodha.com